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| Our usual* booking & cancellation policy is as follows: For bookings made direct to Cloudgap a deposit* of $100 per room per night is required in order to confirm a booking The booking is confirmed on receipt of the deposit. Deposits for confirmed bookings cancelled at least 21 days prior to the first booked night will be fully refunded. Bookings cancelled between 14 and 21 days prior to noon of the first booked night will incur a cancellation fee of $100.00 per room per night booked. Bookings cancelled between 7 and 14 days prior to noon of the first booked night will incur a cancellation fee of $150.00 per room per night booked. Bookings cancelled between 1 and 7 days prior to noon on the first booked night will incur a cancellation fee of $200.00 per room per night booked. Bookings cancelled between noon and 1 day prior to noon on the first
booked night will incur a cancellation fee of $250.00 per room per night booked. A request for cancellation must be in writing either by mail or e-mail to cloudgap@cloudgap.com.au Our acceptance of the cancellation will be made in like manner. Please keep a printed version of the cancellation acceptance for your records. See also our no show policy Note that the cancellation policy for bookings made online may differ. ________________________________________________ * A special events booking & cancellation policy exists for Special Events - e.g. Long Weekends, Easter, Christmas, New Year, Bathurst Motor Races, Australian National Field Days , F.O.O.D week Notes: Payment by credit card only. Where the cancellation fee combined with the deposit exceeds the tariff a fee equal to the difference between the tariff and deposit will be debited to the same credit card account as used for the deposit. Note: Many credit card providers offer - as part of the card service - automatic international travel insurance. |