Cancellation Policy

 

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        Cloudgap B&B

  
Phone +61 2 6365 1231
   www.cloudgap.com.au
  
cloudgap@cloudgap.com.au

          

   Bed & Breakfast and Farmstay Association of New South Wales Inc. Australia


         
  Acceptance Mark

     

    Smoking is NOT allowed
    anywhere at Cloudgap

    Cloudgap B&B
  
Phone +61 2 6365 1231
   www.cloudgap.com.au
  
cloudgap@cloudgap.com.au

     

 

 

 

 

 

Our usual* booking & cancellation policy is as follows:

For bookings made direct to Cloudgap a deposit* of $100 per room per night is required in order to confirm a booking

The booking is confirmed on receipt of the deposit.

Deposits for confirmed bookings cancelled at least 18 days prior to the first booked night will be fully refunded.

Bookings cancelled between 8 and 18 days prior to noon of  the first booked night will incur a cancellation fee of $50.00 per room per night booked.

Bookings cancelled between 3 and 8 days prior to noon of the first booked night will incur a cancellation fee of $100.00 per room per night booked.

Bookings cancelled between 1 and 3 days prior to noon on the first booked night will incur a cancellation fee of $150.00 per room per night booked.

Bookings cancelled between noon and 1 day prior to noon on the first booked night will incur a cancellation fee of $175.00 per room per night booked. 

Cancellations made after noon on the date booked will be regarded as no-shows.

A request for cancellation must be in writing either by fax to +61 2 6365 1231 or e-mail to cloudgap@cloudgap.com.au  

Our acceptance of the cancellation will be made in like manner. Please keep a printed version of the cancellation acceptance for your records.  

See also our no show  policy

Note that the cancellation policy for bookings made online may differ.

________________________________________________

* A special events booking & cancellation policy exists for Special Events - e.g. Bathurst Motor Races, Australian National Field Days

Notes:

Payment by credit card is preferred.

Where the cancellation fee exceeds the deposit the excess will be debited to the same credit card account as used for the deposit.

Note: Many credit card providers offer - as part of the card service - automatic international  travel insurance.