Cancellation Policy

 

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        Cloudgap B&B

  
Phone +61 2 6365 1231
   www.cloudgap.com.au
  
cloudgap@cloudgap.com.au

          

   Bed & Breakfast and Farmstay Association of New South Wales Inc. Australia


         
  Acceptance Mark

     

    Smoking is NOT allowed
    anywhere at Cloudgap

    Cloudgap B&B
  
Phone +61 2 6365 1231
   www.cloudgap.com.au
  
cloudgap@cloudgap.com.au

     

 

 

 

 

 

Our usual* booking & cancellation policy is as follows:

For bookings made direct to Cloudgap a deposit* of $100 per room per night payable by credit card is required in order to confirm a booking

The booking is confirmed on receipt of the deposit.

Deposits for confirmed bookings cancelled at least 18 days prior to the booked night will be fully refunded.

Bookings cancelled between 8 and 18 days prior to noon of  the booked night will incur a cancellation fee of $50.00 per room per night booked.

Bookings cancelled between 3 and 8 days prior to noon of the booked night will incur a cancellation fee of $100.00 per room per night booked.

Bookings cancelled between 1 and 3 days prior to noon on the booked night will incur a cancellation fee of $150.00 per room per night booked.

Bookings cancelled between noon and 1 day prior to noon on the booked night will incur a cancellation fee of $165.00 per room per night booked.

Bookings cancelled between noon & 6pm on the booked night will incur a cancellation fee of $175.00 per room per night booked. Cancellations made after 6pm will be regarded as no-shows.

A request for cancellation must be in writing either by mail or by e-mail to cloudgap@cloudgap.com.au 

Our acceptance of the cancellation will be made in like manner. Please keep a printed version of the cancellation acceptance for your records.  

See also our no show  policy

________________________________________________

* A special events booking & cancellation policy exists for Special Events - e.g. Bathurst Motor Races, Australian National Field Days

* Special conditions are attached to online bookings. These are clearly displayed on the relevant booking site.

Notes:

Where the cancellation fee exceeds the deposit the excess will be debited to the same credit card account as used for the deposit.